Conflict Management Workshop

 

Workshop Key Takeaways

 

– Explore the PAC model in Transactional Analysis to enhance self-awareness, recognize personal triggers, and understand typical stress responses. Learn strategies to maintain constructive dialogue even when faced with challenging situations or personalities.

 

– Understand how Nonviolent Communication (NVC) can help restore inner peace and self-awareness after reacting to someone’s behavior or words. Develop a clearer insight into both your own and others’ feelings and needs.

 

– Learn techniques for providing genuine empathy to individuals experiencing conflict or emotional distress.

 

– Examine the five Thomas-Kilmann Conflict Modes and learning practical approaches to manage various types of conflict effectively.

 

About the facilitator: 

 

Tilman Rieger


CEO and Founder of 8C Consulting

 

Executive Coach, Leadership Trainer, Workshop Facilitator, and Conflict consultant/Mediator

 

Tilman looks back on 25 years of experience in corporate HR, leadership, consulting, facilitation, and coaching. In his 15 years as a corporate HR professional in the automotive industry in Europe, he was among others HR Director of General Motors Europe and oversaw 3,000 employees across 15 European countries, driving major corporate changes and restructurings. In the past 10 years as Consultant, Executive & Team Coach, Leadership Trainer and Workshop Facilitator, he specialized in the field of interpersonal communication, (cross-cultural) collaboration, conflict management and Leadership. Tilman is the only certified Nonviolent Communication Trainer in Mainland China who works with corporate leaders and also combines NVC with TA (Transactional Analysis), a practical psychological framework that provides deep insights into human behavior and interaction.

 

Tilman has both German and U.S. nationality, speaks five languages and has lived in Germany, USA, UK, Switzerland, France, Spain, and China.

 

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